Artificial intelligence (AI) implementation has grown 270% over the past four years and 37% in the past year alone, according to Gartner’s 2019 CIO Survey of more than 3,000 executives. About the ubiquity of AI […]
Is the presence of two concierge robots a big enough selling point for a certain traveler demographic to increase hotel occupancy and drive actual revenue growth? Chicago’s Hotel EMC2, a 195-room upscale boutique hotel that […]
Seventy-nine percent of hoteliers and 45 percent of travel brands reported voice-enabled technology investment plans this year. Devices from Amazon, Google and Smartbeings are competing for a spot on the bedside table as more and […]
Locale, Grand Cayman, which opened its doors in March, became the first hotel in the Cayman Islands to feature Amazon Alexa voice assistants powered by Volara in every guestroom. As an independent boutique hotel, it […]
Opening this week, JA Lake View Hotel Dubai is the third unique property in the one million square meter experience-packed JA The Resort in Jebel Ali, Dubai. Featuring 348 luxurious rooms and suites, the hotel is a […]
Built in 1911 in the heart of Atlanta, The Georgian Terrace is a 20th century Beaux-Arts hotel that’s deeply etched in the city’s heart, history, and Southern heritage. The hotel is a landmark of modern […]
From personal referrals to online reviews and hotel website recommendations, hotel guests have many expectations of their stay well before arrival. From the time they step foot in the lobby, they are assessing whether the […]
After raising $11 million in funding late last year, AI-based guest engagement platform and messaging solution provider Zingle has been focused on building out its suite of hotel-specific product features. Now the company has announced […]
Marriott International, the world’s largest hotel company, has been a pioneer in hotel technology transformation, particularly with respect to guest-facing technologies. The company continues to lead the way in innovating the digital aspects of the […]
Nuvola, pioneers of custom-designed service optimization and guest engagement software, has announced the addition of Kairos by Nuvola to its suite of hospitality-focused solutions. The first hospitality software company in the U.S. to offer facial […]
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