The annual HotelTechAwards, run by Hotel Tech Report, recognizes and awards the top companies across the globe with outstanding products and client relationships. Participating companies have a limited time gathering client reviews to compete for the most coveted award in hotel tech, and the winners are determined based on input from thousands of unbiased and verified client feedback.

Here are just some of the accolades Crave has received:

“We started using Crave from the first Covid lockdown & they have genuinely saved our business. As a hospitality group, we needed a system that was quick, efficient & easy to update across all venues. Crave ticked all these boxes…” 

– Managing Director, Pub Company UK

“Besides being a hit with our hotel guests the system has improved our IRD revenue 16% year on year. It has helped to promote special events in the hotel and driven additional covers to the outlets.” 

– Hotel Area Director, New York

“Go digital with Crave. Less paper, more digital. Interaction of guests at the hotel room is easier with Crave more sales opportunities and an easy way to share special promotions for in house guests. Support service is great.” 

– Hotel Manager, Costa Rica

Crave Interactive has helped millions of hotel guests self-order food and other services from their rooms via in-room tablets and mobile phones and are experts in self-ordering and guest communication solutions. Solutions include AppLess, with QR-codes for instant guest service via mobile, and Crave in-room tablets, explicitly designed for hotels. Crave is headquartered in the UK with offices worldwide and is part of the True Corporation plc (Thailand) group of companies.

“We are delighted to receive prestigious awards from the Hotel Tech Report customer survey once again.” added Gareth Hughes, Founder and CEO of Crave Interactive. “We pride ourselves on creating incredible guest experiences that generate additional revenues for our clients. The high scores for customer service are particularly pleasing as we take pride in being the best partners we can to the hotel industry.”

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Hotel apps typically attract very low levels of guest engagement. In many cases, the engagement is almost nonexistent. That’s because guests are generally reluctant to download a hotel app, in the first place. The good news, both for hotels and for guests, is that there is now a solution to this problem.

Given that all major mobile phone brands now come with a QR code reader built into the camera, hotels can engage with guests on their mobile devices without them being required to download a mobile app. Instead, instead of needing to download an app, guests can use location-intelligent QR codes to access a variety of services by simply pointing their camera at any code.

That is the promise of AppLess Mobile, a new solution launched that week by hotel guest experience platforms provider Crave Interactive . Based in London, Crave is the first major hotel tech company to deploy a guest service solution in this manner. The new solution allows hotel guests to gain frictionless access to digital guest services on their own devices, without the need to download a mobile app.

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