The need for product differentiation in hotels is readily clear these days, especially in the light of the Covid crisis which has rewritten the rules on where your customers will be coming from for the […]
Curant, a mobile service platform that helps hotels lower costs and improve the guest experience, is now being employed by the Thompson Zihuatanejo in Mexico, an indication of the growing trend within the hospitality industry […]
Every great trip is comprised of great moments. A breathtaking view, a cherished memory, a feeling of deeper connection, or maybe even the opportunity to ‘disconnect’ from everyday life — each microcosm of a vacation […]
Last year, the Google Assistant unveiled its real-time translation technology, interpreter mode, helping hotel staff carry on conversations with guests speaking foreign languages. To extend upon this experience, Volara is partnering with the Assistant to […]
With voice technology disrupting hotel guest engagement and redefining how services are requested, Viceroy Hotels & Resorts is expanding its relationship with Volara to power in-room smart speakers and enable automated voice services at its luxury […]
Over the past few years, more hotel brands have experimented with virtual reality technology. Some have offered virtual tours on their websites, or via social media sites like Facebook, using 360 video technology that allows […]
Much has been said and written about conversational marketing and how future marketers will be required to master this consumer engagement technique in order to be successful. Clearly, the hospitality industry is well-positioned to leverage […]
Hospitality solution provider Angie Hospitality, developer of the industry’s first 24-hour interactive guest room assistant purpose-built for the hotel environment, has announced the seamless integration of its newly expanded line of Angie devices with hotel […]
Hotel apps typically attract very low levels of guest engagement. In many cases, the engagement is almost nonexistent. That’s because guests are generally reluctant to download a hotel app, in the first place. The good […]
Opening this week, JA Lake View Hotel Dubai is the third unique property in the one million square meter experience-packed JA The Resort in Jebel Ali, Dubai. Featuring 348 luxurious rooms and suites, the hotel is a […]
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