The term “travel agent” might evoke outdated images of shoulder pads, strip malls, corded telephones, and bulky cathode-ray tube monitors for some. This perception has been fueled by the rise of online booking platforms, leading […]
Hilton is expanding its mobile messaging platform in a bit to further improve the guest experience. The initiative, annnounce this week, is aimed at enhancing the ease of communication between guests and hotel teams. The […]
Hilton has launched a new technology-enabled global program, Hilton for Business, aimed at simplifying travel management for small- and medium-sized businesses. The program offers a comprehensive set of tools designed to enhance the business travel booking […]
Renaissance Hotels, part of Marriott Bonvoy’s portfolio, has announced a pilot program for a new virtual concierge service, RENAI By Renaissance. This service aims to provide guests with instant access to local recommendations for dining, […]
Hilton is rolling out two new digital innovations aimed at enhancing the travel experience for small- and medium-sized businesses. Both initiatives are set to launch early next year, according to a company statement. The first […]
Universal Orlando Resort has begun testing a new facial recognition technology, dubbed “Photo Validation,” as a potential replacement for the current thumbprint scan used at park entrances. The technology is designed to streamline park operations […]
Brittain Resorts & Hotels (BRH), a prominent full-service hospitality management company in the Southeast, has announced the introduction of an “AI-led business intelligence technology matrix.” This move places BRH at the forefront of next-generation technology […]
InterContinental Hotels Group (IHG) has been making big strides in the realm of hotel technology, with its IHG One Rewards mobile app playing a central role. The app, which has reportedly become IHG’s fastest-growing booking […]
Hilton has announced plans to install at least six electric vehicle (EV) chargers at 2,000 of its North American hotel properties, purchasing the devices from Tesla. Once the installation is complete, Hilton will own more […]
W South Beach, a renowned Marriott hotel in Miami, has recently unveiled its $6 million ballroom and meeting space renovation. The space is equipped with innovative 360 projection technology, a first for a hotel in […]
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