7.12.2023
Oaky, the hyper-personalised hotel upselling solution, has integrated its platform capabilities with Stayntouch, a leader in providing cloud-based hotel property management systems (PMS) and guest-centric technology. Building upon their successful one-way integration, Oaky and Stayntouch now release a robust two-way connection, letting hotels across the globe, and in the US market specifically, unlock more benefits of automated upselling, driving increased revenue and enhancing the guest experience.
By partnering up with Stayntouch, a prominent leader in the US hospitality market, known for its successful alliances with industry leaders like – Sage Hospitality, Pacifica Hotels, HEI Hotels & Resorts, and the iconic TWA Hotel – Oaky strengthens its presence in North America. For Stayntouch, collaboration with Oaky means more exposure in the European market, where Oaky has established itself as a strong leader in hotel upselling. Together, Oaky and Stayntouch are poised to deliver innovative solutions that optimize revenue and enhance guest experiences.
The two tech providers represent an ideal match, as their shared commitment to enhancing the guest experience is evident in their respective solutions. Oaky redefines the guest journey with its seamless and user-friendly upselling features, while Stayntouch pioneers operations technology with advanced automation, easy and intuitive design, and seamless connectivity. This synergy between Oaky and Stayntouch ensures that guests staying at innovative hotels can enjoy an exceptional experience as both companies work harmoniously to elevate the guest’s journey to new heights.
“We are thrilled to announce the integration of Oaky and Stayntouch, a game-changing collaboration that revolutionises upselling and guest experiences for all innovative hoteliers,” said Clément Dénarié, Director of Strategic Partnerships and Alliances at Oaky. “Working closely with Stayntouch, we have seamlessly combined our expertise to empower hotels with comprehensive upselling capabilities. By combining Oaky’s leading upselling platform with the Stayntouch innovative PMS, we are taking revenue optimization and guest interactions to the next level.”
Reid Webster, Stayntouch’s VP of Strategic Growth, comments, “We are very excited to be partnering with Oaky. Mobile flexibility is a key feature of our cloud PMS, allowing our clients to deliver convenient and personalized experiences to their guests from check-in to departure. Our seamless integration with Oaky greatly enhances our existing mobile upselling capability by allowing our clients to send highly targeted offers to their guests, while also boosting successful upsells among front-desk staff.”
The integration between Oaky and Stayntouch marks an exciting chapter in the hospitality industry, as it brings together cutting-edge technologies and guest-centric approaches to elevate the guest experience to new heights. Guest-obsessed hotels can now look forward to an enhanced upselling process, increased revenue potential, and greater guest satisfaction.
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