Large hotel companies have gravitated toward launching their own proprietary platforms and messaging apps. Importantly, these platforms and apps allow hotels to create a more extensive and richer data connection with each individual guest. When a […]
By Noel Connolly, SVP Global Head of Sales Air & Hospitality at CellPoint Mobile Now that mobile technology is defining what’s expected from hotels, many operators I’ve talked to find themselves in a good position to […]
As voice activated and text-based devices utilizing artificial intelligence (AI) prove out their value in hotel settings in ways that would have been all but unimaginable only a few years ago, they are assuming a […]
Following a series of digital assistant initiatives focused on everything from business support services to car dashboards, it was only a matter of time before Amazon set its sights on the hospitality sector. And indeed, […]
The powerful capabilities of artificial intelligence (AI) and voice-control devices are already beginning to transform the hospitality industry. Advances in this area will no doubt accelerate in the coming months and years, fundamentally changing the […]
“Alexa, turn up the heat.” “Alexa, turn off the lights.” “Alexa, close the drapes.” The first enterprise grade environmental control and energy management solution that incorporates Amazon Alexa voice control for an effortless guest experience […]
Major hotel brands are beginning to take advantage of the Alexa Skills Kit (ASK), which is a collection of self-service APIs, tools, documentation, and code samples that makes it fast and easy for developers to […]
By Joel Lee, SEO marketing specialist at Trumpia As people bustle to and from destinations for the holidays, don’t miss out on the opportunity to increase the traffic to your hotel. You want to make […]
Located along the pristine beaches of New Providence in the Bahamas, the Grand Hyatt Baha Mar, with a whopping 1,800 contemporary bedrooms, is the flagship hotel property at the Baha Mar resort. Originally, Baha Mar […]
Marriott recognized the growing popularity of text messaging when it launched the Mobile Requests feature on the Marriott Mobile app in 2015, enabling guests to chat directly with hotel associates. Since then, 2.5 million requests […]
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